July 2019





June
2019
Do what we say we will do



We finally had our photocopiers installed across all three site
 No delays, every day



During a ‘Take Heart’ patient event not enough saucers had been delivered. Sharon attempted to get through to the catering dept but there was no answer so she went down and collected the saucers in person to prevent the course from being delayed.
We listen, we learn, we lead




Our sent out our user survey this month and will publicise the results next month – thank you all those who completed it
Work together, celebrate together

David chaired the Inspire meeting working closely with Worcester University and Public libraries

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