4ward

May 2020 Do what we say we will do “I think the library staff are often unseen heroes J ” Head of HR   No delays, every day We continue to help on the HR absence reporting line We listen, we learn, we lead We are looking at purchasing self-service machines to ensure staff can borrow books 24/7 Work together, celebrate together “A really helpful member of your team, Raymond, whom I have never seen before and I understand is normally is at KTC, rebooted/reset (or something to that effect) my card and I changed my password and hey presto it worked.  He deserves some praise for his cool calm and the extremely efficient way he solved this long standing problem. Great work.” Senior Medical Secretary