4ward

May 2020 Do what we say we will do “I think the library staff are often unseen heroes J ” Head of HR   No delays, every day We continue to help on the HR absence reporting line We listen, we learn, we lead We are looking at purchasing self-service machines to ensure staff can borrow books 24/7 Work together, celebrate together “A really helpful member of your team, Raymond, whom I have never seen before and I understand is normally is at KTC, rebooted/reset (or something to that effect) my card and I changed my password and hey presto it worked.  He deserves some praise for his cool calm and the extremely efficient way he solved this long standing problem. Great work.” Senior Medical Secretary

April 2020 Do what we say we will do All sites have remained open and services available to all staff   No delays, every day We post a Covid-19 bulletin twice a week that goes out with Communication updates that highlight key areas of the latest research in Covid-19 We listen, we learn, we lead We have supported the wellbeing shops across WRH and ALX ensuring donations from the public reach staff Work together, celebrate together We are also working with Learning & Development team designing their future intranet presence